The Cyber Teapot
Or: Proving a Negative Or: Why Threat Hunting Exists in the SOC A managed Security Operations Center lives inside a frustrating but unavoidable problem. Proving a negative. In philosophy, this describes the difficulty of proving something is not happening. Bertrand Russell illustrated it with his famous teapot analogy. If someone claims a teapot is orbiting […]
Spotlight on Sean Waugh
20 Years of Driving Security Excellence at infotex! The latest edition of Executive Vice President Michael Hartke’s article series! This October, during Cybersecurity Awareness Month, we are proud to also celebrate Sean’s 20th anniversary with Infotex. His two decades of service reflect not only personal dedication, but also the steady, long-term commitment required to keep […]
infotex at 25: Built for What’s Next
Our EVP Looks to the Future The latest edition of Executive Vice President Michael Hartke’s article series! On July 24th, 2025, Infotex celebrates its 25th anniversary, a milestone not just of longevity, but of transformation, resilience, and vision. That alone is worth a moment of reflection. But if there’s one thing I’ve learned from working […]
Protecting Your ATMs
What You Need to Know The latest edition of Executive Vice President Michael Hartke’s article series! We’ve been hearing lately from our Clients and other financial institutions that ATMs are still a major concern. Attackers have not stopped attempting to get into these little marvels of technology that protect and dispense our money. For most […]
The Role of Threat Intelligence in Community Banks
Staying Ahead of Cyber Threats A Layered Risk Discovery Process with Conditional Questioning The latest edition of Executive Vice President Michael Hartke’s article series! In cybersecurity, staying a step ahead of the attackers isn’t optional—it’s essential. For community banks, the stakes are even higher. So, how do you get in front of evolving threats? That’s […]
A Milestone in infotex’s Journey
Introducing Our Newly Named SIEM New Name, Same Great SIEM! The latest edition of Executive Vice President Michael Hartke’s article series! We are thrilled to announce a significant milestone in our company’s history: for the first time ever, our Security Information and Event Management (SIEM) system has been given a name. While we’ve been providing […]
Three Teams and a SIEM
A Managed SIEM and much more Building Teams around your SIEM The latest edition of Executive Vice President Michael Hartke’s article series! As we celebrate our third major iteration of our Managed SIEM we wanted to take a look back and spotlight some differentiating factors when it comes to engaging with or managing your own […]
Putting the Community in Banking
Security takes a Community “We’re all in this together” The latest edition of Executive Vice President Michael Hartke’s article series! At infotex we get to see behind the curtains a bit. We are entrusted with the cybersecurity of our Clients and, more often than I would like to see (NONE in a perfect world), we […]
Third-Party Monitoring and Reporting
. . . a new name for a long-standing service. The latest edition of Executive Vice President, Michael Hartke’s article series! Two of Dan’s articles, What’s in a Name and Interagency Wisdom, have pointed out something that we fight with here at infotex. We are regularly developing new services and features to respond to the needs […]
Pop-Up Fatigue
So many watering holes . . . The latest edition of Executive Vice President, Michael Hartke’s article series! Don’t click on pop-ups! The year was 2001 and I remember giving that advice as part of awareness training in my past life on an IT team of a regional printing company. I proudly spearheaded the training […]