GLBA Information Security:
Teaching Acceptable Use to Your Users
User Awareness
Because Information Security is a team effort, awareness is the most important control. Financial Institutions must maintain an appropriate Acceptable Use Policy and teach the concepts inherent in that policy. The training should stress the threats and vulnerabilities financial institutions face, and help users understand their role in mitigating information security risk. According to the FFIEC, authorized internal users should receive a copy of the [Acceptable Use] policy and appropriate training, and signify their understanding and agreement with the policy before management grants access to the system.
Agenda
- The importance of User Awareness.
- Awareness at all “Levels” of the institution.
- An example Annual Training Workshop.
- The Acceptable Use Policy (AUP).
- Creating your own Annual Training Workshop.
- Due Diligence Exercises.
- Programmatic Approach to Awareness.
Deliverables (Templates)
- AUP Compliance Checklist
- Identity Theft Prevention Brochure
- User Awareness Training PowerPoint Presentation
- User Awareness Comprehension Test
- Access to our Workshop Portal and Appropriate Boilerplates
Who Should Attend
This “train the trainer” workshop is directed to information security officers, compliance personnel, training personnel, branch managers. Anyone involved in developing training programs for how users are expected to treat Information in the bank should attend this hands-on workshop.
What You Should Bring
You DON’T have to bring anything, as this workshop will help you build your user awareness program from the ground up. However, if you already have one . . .
Please bring a current copy of your Acceptable Use Policy. This is a hands-on workshop, so bringing your policy and procedure will help you get the most out of your time!
About the Speaker
Dan Hadaway, CISA, CISM
Dan has worked extensively with banks on GLBA training and policy issues, engaging on projects ranging from IT Audits to Compliance Program Development. He has provided User Awareness Training at all levels of the bank (Board, Management, IT, and User). He can tailor his consulting to any size bank, working on simple user-level policies with banks as small as one location to billions in asset size. He has provided management-level regulatory compliance training for Fortune 500 companies as well as user-level awareness training for the smallest of banks. His strength is helping banks decide where in the “security/compliance spectrum” they should be.
He is the Managing Partner of infotex, an Indiana Bankers Preferred Service Provider in several areas, including Information Security Training.