About Us | Contact Us
View Cart

New Metrics for a New Round of SOC Reviews

By Matt Jolley | Monday, October 1, 2018 - Leave a Comment

Just in time for the next round of SOC reviews, we’ve reviewed and updated our metrics…


Well it’s that time of year again: the days are growing shorter, the leaves are changing color and your compliance officer is gathering up SOC reports for this year’s round of reviews!

Here at infotex we’ve long maintained a spreadsheet containing the key information from SOC reviews–number of expected controls, missing controls, number of exceptions and so on–but as the years have gone by our review process has been refined and we discovered that our most recent scores were diverging slightly from reports completed many years ago.

As the resident “SOC Guru,” the task of creating a new table of metrics fell upon me, and after several hours of collecting and sorting the data from the last three rounds of reviews I’m proud to offer a look at the metrics we’ll be using when comparing reviews starting this year.

On average, our “Overall Risk” metric (a combination of the risk level we’ve assigned to missing controls and noted exceptions) for reviews conducted since 2016 is 131.90. That number doesn’t mean much by itself, but in the context of the report we prepare for clients the overall risk metric allows you to compare your vendors with others we have reviewed recently. How does your core processor’s risk compare to other such vendors we’ve reviewed? The overall risk score will give you a general idea.

To see what we mean, we’ve made available a version of our metrics spreadsheet (with vendor names replaced with a generic description) available for free, and it is located here.

For those who don’t feel like browsing through a spreadsheet at the moment, here’s a few takeaways from our latest metrics review: the three organizations with the lowest risk were a datacenter for cloud computing and two other datacenters, coming in with overall risk metric numbers around 80. On the other end of the spectrum, our highest overall risk was found in a datacenter, a credit/debit card processor and a mortgage processor–their overall risk was around 180.

We think the data shows that the type of vendor has little to do with the overall risk: there isn’t one type of organization you can assume to be “safe” or “unsafe.” We can also say that there also isn’t a clear correlation between the size and clout an organization may have and the risk they may present to your company–some big names in the industry posted great scores, and others were considerably worse. You can use our metrics to compare your relative risk once you receive a score, but you can’t use them as a guide for a vendor that has yet to be reviewed.


Article by Matt Jolley, Staff Auditor at infotex.


same_strip_012513


 

Latest News
    You’ve heard it from every MSSP you’ve met: the definition of a SIEM is in the eye of the beholder. But at infotex, we are not talking about the database – an asset whose definition is continuously evolving. We’re talking about the way three teams collaborate in an overall Technology Risk Monitoring process. And whether […]
    A new study shows organizations are responding to cyber attacks faster than ever, so why is that bad news? An article review. When it comes to cyber attacks, the sooner an organization can begin to respond to an attack the better, so the results of a new study showing a drop in the amount of […]
    …a Crash Course of Security Measures The first article by Sara Fultz, Creative Assistant of infotex! Introduction: As the managing partner of infotex, I am proud to introduce the “debut article” for Sara Fultz.  I told Sara “write an article showing us what you’ve learned that the technical staff will appreciate.” As I read her […]
    infotex Programming Coordinator, Michael Hartke, introduces a high level overview of the upcoming update to the infotex SIEM. Look for more movies in the coming months informing our Clients, and those just now learning about us, about the SIEM and its features and functions.
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around your office.  
    As the investigation of the SolarWinds Hack was ongoing, another hack stole some of the limelight… This is the final update on the SolarWinds hack unless a major development comes to light. You can see the previous article here: “Autopsy of the SolarWinds Hack Update“. One of the largest cyber-espionage campaigns in the history of […]
    Employees working from home may find it more difficult to follow security policies… An article review. The surge in employees working from home during the pandemic created many headaches for IT departments around the world, many of whom had no telecommuting policies or procedures before the start… but what about the employees who had to […]
    A Webinar-Movie infotex presents the 2021 update of a previously released webinar presented by our Lead Non-Technical Auditor, Adam Reynolds. This movie-short is intended for those who are planning to participate in an infotex Incident Response Test. Not sure about the importance of an Incident Response Test? Check out onetest.infotex.com for more information! Please let […]
    PRESS RELEASE – FOR IMMEDIATE RELEASE BUSINESS NEWS INFOTEX PROMOTES BRYAN BONNELL TO DIGITAL MEDIA MANAGER infotex, the Managed Security Service Provider, announced Bryan Bonnell’s promotion from Senior Data Security Analyst to Digital Media Manager.  “He will continue his normal DSA duties on a limited basis, because we want everybody to stay in touch with […]
    PRESS RELEASE – FOR IMMEDIATE RELEASE BUSINESS NEWS RYAN HENSLER OF INFOTEX, EARNS CISSP CERTIFICATE Ryan Hensler, Senior NOC Associate of infotex, Inc., recently received the CISSP certification. “Ryan has proven himself to be a seasoned security professional both in his work for infotex and now through achieving this certification.” said Sean Waugh, Information Security Officer. […]