Having made the decision to “outsource” or to “get more professional help,” the next decision you need to make is this:  Are you really willing to hand over the important monitoring function to a cookie-cutter approach?  When you do your homework, you will find that infotex has the appropriate controls in place to provide top-notch service: including third-party assurance controls, certifications, training, and testing.  Why be one of thousands, when you can have a custom approach?

SIEM

Security Information and Event Management

An important part of our network monitoring systems is the role that our SIEM technologies play in gathering security data from all critical assets.  The ability to correlate network traffic analysis to event logs on-demand allows a holistic understanding of events in real time.  Still, we question the value of requiring non-security personnel to retrieve their own information (and decipher the results) from complex on-demand portals.  We know you’re wearing many hats and thus we believe one reason you’re hiring us is because we push information to you, rather than making you remember to go out to our portal and pull it down.

Human Reporting

To us, the biggest myth in Information Security is that you can automate information security.  Sure, some parts of the process are automated. But human beings still need to monitor the automated processes, and that’s exactly what separates infotex from other vendors. Not only do we customize our approach to your organization’s needs, not only do humans watch your network, but we do not make you pull information from our system. Instead, we’re big on pushing out the information you need, when you need it. We sort through all the noise, and only involve you when you need to be involved.

Multiple Methodologies
We customize our approach to your unique needs, not only in our reporting and response “decision tree,” but also in how we connect to your network. Our Intrusion Prevention Service can be in-line, utilize Dynamic ACL updating, or leverage a LAN Bypass function so that the sensor is not a single point of failure.

Decision Tree / Calling Tree
Our Decision Tree / Calling Tree is a matrix listing all the predictable security incidents and your customized instructions as to the appropriate response. This includes a “first choice” to a “last resort” response. It can get as granular as you wish.