Customer Awareness

Protected: Managed Security Services Provider Limitations

Managed Security Services Provider Limitations As an Intrusion Prevention System / Intrusion Detection System (IDS / IPS) client, you should be aware of certain limitations of the intrusion prevention and detection process that are beyond our control. Note that every other v...

Holiday Traveling With Personal Internet-Enabled Devices

Staying Secure While You Travel The internet is at our fingertips with the widespread use of internet-enabled devices such as smart phones and tablets. When traveling and shopping anytime, and especially during the holidays, consider the wireless network you are using when ...

Masquerading Web site: Helpwithmybank.com

Malware Website Alter! The Office of the Comptroller of the Currency (OCC) has been informed that the following Web site, “helpwithmybank.com,” is attempting to masquerade as the legitimate Web site, “helpwithmybank.gov,” and contains potentially damaging malware. The ill...

The Customer Awareness Control

Infotex has released a White Paper in response to the customer awareness training requirements of the June 28th Supplement to the 2005 Authentication Guidance released by the FFIEC. The goal was to pull everything we know about customer awareness training into one place. ...

Online Vehicle Scam Using Kelley Blue Book’s Name

Scamming Online Vehicle Purchasers The IC3 has received complaints reporting fraudsters for misrepresenting themselves as Kelley Blue Book (KBB) agents to swindle victims out of thousands of dollars in online vehicle purchases. Upon finding a vehicle and making an inquiry to...

OCC Supports National Protect Your Identity Week

Educating Customers During the Fourth Annual Protect Your Identity Week The Office of Comptroller of the Currency (OCC) has joined the public-private coalition that supports the fourth annual Protect Your Identity Week (PYIW), an initiative of the National Foundation for Cr...

Interim Framework for Auditing Progress on Supplement

An Interim Audit Framework for the Supplement to the 2005 Authentication Guidance Since I find myself sending this in e-mails to several of our Clients, I thought it would make a good Dan’s New Leaf post: The problem: Between now and your next examination, depending on when...

E-mail Claiming to Be From the FDIC

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC. The e-mails appear to be sent from various “@fdic.gov” e-mail addresses, such as “insurance @fdic.gov...

Avoiding Fraudulent Charitable Contribution Schemes

Avoiding Scams after Natural Disasters In light of Hurricane Irene, the public is reminded to beware of fraudulent emails and websites purporting to conduct charitable relief efforts. Recently several natural disasters, including tornadoes, floods, and earthquakes, have deva...

FFIEC Scores on Supplement to Authentication Guidance

Jump to Dan’s Bottom Line Okay, let me be the first to admit that until today I had not “analyzed” the new authentication guidance. Like many of my clients, I felt the guidance “couldn’t have come at a worse time.” I was busy with a hundred projects and couldn’t mus...

Customer Awareness

Protected: Managed Security Services Provider Limitations

Holiday Traveling With Personal Internet-Enabled Devices

Masquerading Web site: Helpwithmybank.com

The Customer Awareness Control

Online Vehicle Scam Using Kelley Blue Book’s Name

OCC Supports National Protect Your Identity Week

Interim Framework for Auditing Progress on Supplement

E-mail Claiming to Be From the FDIC

Avoiding Fraudulent Charitable Contribution Schemes

FFIEC Scores on Supplement to Authentication Guidance

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General: (800) 466-9939

General: (800) 466-9939

General: (800) 466-9939