The American Monkey Trap

Coming Soon To (or is it from) a Frustrated User Near You! An article about how we 21st Century Americans have been taught to tolerate technologies that do not work. And how that tolerance alone substantially increases risk. And about how we do NOT have to use technology if we can’t find the time to make it “sing.”

Would I love to interview Lenovo’s Incident Response Team!

How much can failure be worth? Dan gets an idea while filling out a “customer satisfaction survey!” Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . So though I tried to comment on Lenovo’s site during the early days of their Superfish incident and they wouldn’t […]