About Us | Contact Us
View Cart

Three Little Phrases

By Dan Hadaway | Friday, July 23, 2010 - Leave a Comment

There are three little sayings that should accompany your approach to protecting our customers’ information:  The three little words, the four magic words, and the three fastest words:

  • The Three Little Words:  “For your protection.”  Use these words when enforcing customer-oriented authentication procedures.
  • Four Magic Words:  “Can I help you?”  When you come across an unauthenticated visitor.  (An unauthenticated visitor is anybody who is in a private space that is not accompanied or wearing a visitor badge.)
  • Three Fastest Words:  “Have a seat.”  When authenticating visitors, simply and professionally say, “Have a seat” as you are picking up the phone.  It’s that easy.  It doesn’t come off as uncooperative.

If you can see your procedure as starting with these phrases, your life will be much easier.  You’ll follow policy,  your customers (or callers or visitors) will see the procedures in a more positive light, and all will be  happy!

Click here for more information about User Awareness Training!


Intended Use:

The purpose of Vigilize is to respond to ISOs’ complaints that users never read ISO’s “ongoing security awareness training reminders.”  Our tweets are designed to be copied into the subject line of your awareness reminder, with the language on these pages put into the body.  The goal is that the user will have to read the subject line to know to delete the message, and if they understand the subject line the reminder is communicated.  If not, they will go into the message and read the reminder.

Feel free to use Vigilize in your own Security Awareness Program.  Let us know if you have any ideas, suggested tweets, or ways to improve this FREE service.

Latest News
    A Webinar Movie This presentation is intended for those who are planning to participate in an infotex incident response test. Please let us know what questions you have, when we have our Plan Walkthrough and Test Plan Approval meeting!
    What you need to know for compliance coast-to-coast. Back in 2020 we posted an article containing links to data breach laws from each state, and it has proven to be one of our more popular posts.  Because laws surrounding the use (and abuse) of technology are always evolving, we thought it was worth taking another […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! In the spirit of October and Halloween we have put together a gallery of our “spooky” Awareness Posters at halloween.infotex.com. Use them to help decorate for the holiday! Check […]
    With nearly three in four people using third-party payment services tied to their bank accounts, the risk isn’t limited to your own policies and procedures… An article review. When working on cybersecurity awareness messages for your customers you may be inclined to focus on your own systems, but a new study on security in digital […]
    PRESS RELEASE – FOR IMMEDIATE RELEASE BUSINESS NEWS NEW EMPLOYEE FOR INFOTEX infotex is excited to announce that Cody Smith has joined the team as the newest Data Security Analyst. Cody holds several industry certifications (including the most recent: SSCP) as well as a B.S in Cyber Security & Information Assurance from Western Governors University. […]
    It’s all about protecting Customer information . . . In 1999 the Gramm-Leach-Bliley Act (GLBA) directed the Federal Deposit Insurance Corporation (FDIC) and other federal banking agencies to ensure that financial institutions have policies, procedures, and controls in place to prevent the unauthorized disclosure of customer financial information.  The FDIC and other federal banking agencies […]
    A Ghoulish Gallery! Just a few scary-themed Awareness posters from our collection, which you can see at posters.infotex.com! Below you will find both the vertical and horizontal versions of each of the posters, all you need to do is “right-click > “Save link as…” to download! Vertical 8.5″ x 11″ Format   Horizontal 11″ x […]
    What to Expect in an Annual Information Security Report to the Board Webinar-Movie Information security ranks as a top risk to financial institutions, both in terms of likelihood and overall impact. It is important that boards receive annual comprehensive reporting from management about the information security risks and incidents, and the actions taken to address […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around […]
    With the potential to break all existing forms of encryption, quantum computing poses a unique challenge… An article review. While quantum computing has been a buzzword for some time now the technology remains largely theoretical, with small scale proofs-of-concept that still suffer from serious limitations.  That hasn’t stopped security researchers from worrying about the technology’s […]