About Us | Contact Us
View Cart

Three Little Phrases

By Dan Hadaway | Friday, July 23, 2010 - Leave a Comment

There are three little sayings that should accompany your approach to protecting our customers’ information:  The three little words, the four magic words, and the three fastest words:

  • The Three Little Words:  “For your protection.”  Use these words when enforcing customer-oriented authentication procedures.
  • Four Magic Words:  “Can I help you?”  When you come across an unauthenticated visitor.  (An unauthenticated visitor is anybody who is in a private space that is not accompanied or wearing a visitor badge.)
  • Three Fastest Words:  “Have a seat.”  When authenticating visitors, simply and professionally say, “Have a seat” as you are picking up the phone.  It’s that easy.  It doesn’t come off as uncooperative.

If you can see your procedure as starting with these phrases, your life will be much easier.  You’ll follow policy,  your customers (or callers or visitors) will see the procedures in a more positive light, and all will be  happy!

Click here for more information about User Awareness Training!


Intended Use:

The purpose of Vigilize is to respond to ISOs’ complaints that users never read ISO’s “ongoing security awareness training reminders.”  Our tweets are designed to be copied into the subject line of your awareness reminder, with the language on these pages put into the body.  The goal is that the user will have to read the subject line to know to delete the message, and if they understand the subject line the reminder is communicated.  If not, they will go into the message and read the reminder.

Feel free to use Vigilize in your own Security Awareness Program.  Let us know if you have any ideas, suggested tweets, or ways to improve this FREE service.

Latest News
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around […]
    The joint cybersecurity advisory includes the 15 most exploited vulnerabilities reported in 2021… An article review.  While a lot of attention is focused on previously undisclosed or “zero day” attacks, some of the most likely attack vectors are vulnerabilities that have been widely known for weeks or even months.  That’s according to a new joint […]
    Threats are changing, EDR can help us adapt . . . Today’s advanced persistent threat (APT) understands that the IT landscape has changed. In the post-COVID age, more and more organizations have adopted some form of work from home.  While WFH offers many conveniences, it also imparts increased risks. BitSight conducted a 2021 study of […]
    The Five Precepts of IT Vendor Management Webinar-Movie We’re going back to basics on Vendor Management. This webinar will give you a training tool to help out that new person that is starting to take on the gargantuan task that is Vendor Management.
    A new way of helping people “read” new guidance… Look for more in the future! To save you time, we are proud to present “Adam Reads” . . . recorded versions of our Guidance Summaries! Below you can find an embedded player for the audio file. If you are having issues with that working, you […]
    You think you’ve finally found stability in your to-do list. Your goals are set, and you’re even making great progress on them all. Audit findings: all addressed. Management requests: Under control. Heck, you might even be able to leave the office five minutes early at least once this year. Then BAM! A press release from […]
    Software Bill of Materials (SBOMs) are becoming more and more important. . . We are all very familiar with one aspect of the software supply chain – updates.  New features, bug fixes, and performance upgrades are a regular occurrence to any device’s lifecycle, however what if these kinds of updates also include deliberately malicious code? […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around […]
    According to a new survey, more organizations than ever are reporting problems with cybersecurity staffing… An article review. While pandemic related mandates and restrictions are gradually being lifted across the country, many organizations are still feeling the effects in one important area: staffing.  That’s according to ISACA’s annual State of Cybersecurity survey, which asked over […]
    Understanding Banking Trojans… Another Technical Article by Tanvee Dhir! What are Banking Trojans? A trojan is a malicious program that masquerades as a genuine one. They are often designed to steal sensitive information from users (login passwords, account numbers, financial information, credit card information, etc.). A banking trojan is a malicious computer program designed to […]