About Us | Contact Us
View Cart

The infotex Pandemic Posture

By Dan Hadaway | Thursday, March 12, 2020 - Leave a Comment

infotex has been closely monitoring the impact of the Coronavirus…


Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . .


ServIcons_ITAudit_01

While news reports indicate the risk is still low, the risk is increasing, and thus the application of adequate business continuity controls is paramount.  One of the most important controls is awareness.  We want you to know that we feel confident our services will NOT be interrupted by a pandemic.

Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and Maximum Tolerable Downtimes (MTDs) are all being tested on our normal cycle.

All infotex employees are working remotely except administration, who are keeping at least 12 feet distance between them.  All non-essential face-to-face meetings are being canceled two weeks out while risk direction is still increasing.  Spare equipment has already been ordered and delivery is being monitored.  Cross-training has been conducted since 2009.  Our “emergency succession plan” was updated in 2019 (and reviewed by the FFIEC).  Awareness training provided on February 28th stressed that employees get into three habits:  hands awareness, washing your hands regularly and washing your hands properly.  This training also reminded employees that our strength in a pandemic is that social distancing is already built into our infrastructure.  New training, provided on March 11th, reminded employees of the above training, encouraged employees to cancel “non-essential face-to-face meetings” two weeks out, reminded employees of our “calling in sick” procedure, and we included additional guidance and suggestions on social distancing.

We have also included this link in our awareness training:  https://www.cdc.gov/coronavirus/2019-ncov/downloads/workplace-school-and-home-guidance.pdf

For our Managed Security Services Clients:  Please keep in touch with us as you enroll new employees onto remote access systems.  Our standard monitoring configuration includes watching and tracking remote access connections.  We can also “put a watch” on high-risk-profile employees, or those employees with whom you are concerned about endpoint protection, but please know this is a detective (reactive) and not preventive control.

For our Audit Clients:  Please know that we have developed a remote audit process, and this can actually save money on travel expenses, provided we can conduct all interviews during the “virtual on-site time.”

I am proud to explain to our friends outside of regulated industries that my banking and school Clients have been testing pandemic plans for at least a decade now.  We are safe, as long as we execute our pandemic plans.

We wish you good luck as we get through this.

And please remember, AWARENESS IS 9/11’S OF THE BATTLE!

Dan


Original article by Dan Hadaway CRISC CISA CISM. Founder and Managing Partner, infotex

“Dan’s New Leaf” is a “fun blog to inspire thought in the area of IT Governance.”


same_strip_012513


 

Latest News
    Our Lead Non-Technical Auditor takes a look at the new AIO Guidance… Architecture, Infrastructure, and Operations (AIO) is the latest booklet released by the Federal Financial Institutions Examination Council (FFIEC) in their line of  IT Examination Handbooks. It is an update to their 2004 Operations booklet and, as the name implies, expands into the areas […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around your office. Interested in one of ours […]
    Many organizations still fail to consider the unique risks posed by cloud computing… An article review. Last month thousands of Western Digital MyCloud device owners learned about the risks of cloud-based solutions the hard way: their data had been wiped remotely due to a flaw in the internet-facing component of their external hard drives. While […]
    infotex does not use Kaseya… We are protecting our Clients! Another blog post meant to inspire thought about IT Governance . . . . To all infotex managed security service Clients: As you may be aware there was a large ransomware attack recently that leveraged a remote management tool called Kaseya that is used by many […]
    While we’re not a news service, we often use current events to comment on trends and our services. This blog is intended to get people thinking about topics and trends in Technology Risk Management, through our article reviews, as well as through original blog articles about current events and our MSSP services (such as our […]
    PRESS RELEASE – FOR IMMEDIATE RELEASE BUSINESS NEWS Dan Hadaway and Sara Fultz co-wrote an article in the Spring 2021 issue of the Ohio Record, the Official Magazine of the Ohio Bankers League.  Find out on page 20 and 21 of the magazine how tabletop testing strengthens bank cybersecurity. You can read the article here! […]
    You’ve heard it from every MSSP you’ve met: the definition of a SIEM is in the eye of the beholder. But at infotex, we are not talking about the database – an asset whose definition is continuously evolving. We’re talking about the way three teams collaborate in an overall Technology Risk Monitoring process. And whether […]
    After the large number of high-profile breaches in the recent months, it is easy to become disconcerted about how to prevent such things from happening to your Bank. The answer to preventing a breach is a very complex one. infotex will explore this with you! The heightened level of awareness and extra protective tendencies that […]
    A follow-up on Dan’s 2008 Password Manifesto On the NIST Publication on Digital Identity Guidelines Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . In June 2017, NIST released a special publication on digital identity, NIST SP 800-63, that is starting to get the attention […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around your office. Interested in one of ours […]