About Us | Contact Us
View Cart

“Reply-All” Email Incident Hits Microsoft

By Vigilize | Monday, January 28, 2019 - Leave a Comment

At its peak over 11,500 employees were ensnared in the email chain…


An article review.


When it comes to email awareness we usually focus on threats coming into our mailboxes from the outside world, like phishing scams. A recent incident at Microsoft, however, serves as a reminder that there’s more than phishing to be aware of when it comes to email.

The incident, detailed in an article sent to us by our friend Wes Pollard, involved 11,543 employees at its peak and reportedly “caused chaos” for an entire day. What began as a single message sent to all Microsoft employees registered to the organization’s GitHub account soon spiraled out of control, as other employees made the mistake of replying to everyone in the chain asking to be unsubscribed, or to make jokes.

While this case resolved itself quickly and didn’t result in any lasting damage, it serves as a reminder to always be aware of who you are sending an email to! Auto-completion of addresses in Outlook can make it easy to accidentally fill in the name of a mailing list, or a coworker who was not the intended recipient of the email.

Such incidents can simply be embarrassing, or they could result in confidential information going to one (or more!) incorrect addresses. If all that weren’t bad enough, the article notes how a similar incident in 1997 managed to generate enough traffic to bring down Microsoft’s own Exchange servers, effectively launching a Distributed Denial-of-Service attack on themselves!

Considering how dry awareness training can sometimes be, we think this serves as a humorous way to help show your employees how email related risks can originate from within their own group…as well as from the outside world.


Original article by Matt Weinberger reporting for Business Insider.


same_strip_012513


 

Latest News
      Alternatives From 2020 Conferences The 2020 Update Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . Each year as we go to various conferences throughout the Midwest ranging in scope; from small banker conferences that Dan himself moderates, to hacker conferences like Defcon.  We […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around your office.  
    The IBA Presents an infotex Workshop: Tech-Shop (A Virtual Workshop for Banks IT Geeks) Live Workshop Time for a workshop for the technical side of the community-bank. Time for a workshop full of command lines and configurations, acronyms we are forbidden to use around management, and even dark-web jokes. Time for a workshop where we […]
    An Analogy… …About Taking Better Notes Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . An interesting set of metaphors arose out of our efforts to improve our time management practices at infotex.  In the spirit of sound strategic planning, we as a team decided […]
    A Webinar-Movie In our current world of uncertainty there is at least one thing that is certain. Business needs to continue, and that means that it is important for managers to be able to meet with their team even if everyone is working remotely at this point. In this Webinar-Movie, Dan will compare virtual meeting […]