About Us | Contact Us
View Cart

New Control For E-mail Auto-Fill Vulnerability

By Dan Hadaway | Thursday, October 31, 2013 - Leave a Comment

By now our risk assessments should have led us to concern about the risk of accidentally addressing a sensitive e-mail message to the wrong person. A person needs to send a message to “Jane Doe” and she accidentally chooses “Jane Plain” instead. This can be costly: E-mail gaffe leads to billion-dollar news leak.

So for the past several years, the controls we have been preaching for this include:

  1. Being more careful. Warn your employees of this risk.

  2. Have an incident response plan. And consider whether you want to make your comfortable reporting an incorrectly addressed sensitive e-mail.

  3. Show your employees how to disable this feature if they feel they need to. (Or if they have accidentally sent incorrectly addressed sensitive e-mails.)

  4. Show your employees how to shut off auto-send and then review the messages in their outbox before they press send.

Today we ran across a new control for this, suggested by one of our Clients. This is the first we’ve heard of this control. It was a common sense suggestion by a user who had accidently mis-addressed a message a few years back, and thus had been thinking about the problem for a while.

But our Client is now in the HABIT typing the e-mail message first, and THEN typing in the address. She says that this solves many problems for her, including:

  1. The likelihood of her accidentally mis-addressing a message is reduced because when you open an e-mail your mind is often focused on what you want to type, so you are more apt to make a mistake.

  2. She is more aware of who she should send the message to AFTER typing it, and thus she finds herself in her fellow-employees’ inbox less times than before,

  3. Making this change also got her into the habit of carefully checking the “to” line before pressing send.

We love it when our Clients invent new controls that seem to make sense. Let us know how this works for you!


Dan Hadaway CRISC, CISA, CISM
Founder and President, Infotex

“Dan’s New Leaf” is a “fun blog to inspire thought in the area of IT Governance.”

 

Latest News
    A new study highlights the benefits of looking at your network from the other side… An article review. If you were trying to attack your organization’s network, how would you start?  That’s a question you may not have asked yourself, but experts say it’s something that can help you strengthen your security.  That’s according to […]
    Google Ads, Gitlab and OneDrive have been used to distribute the BATLOADER malware… An article review. We’ve always believed that “watch where you click” has always been good advice when it comes to security online, however Microsoft is tracking the spread of malware that has been using legitimate websites to help facilitate its spread, counting […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape) You are welcome to print out and distribute this around your […]
    A new way of helping people “read” new guidance… Look for more in the future! To save you time, we are proud to present “Adam Reads” . . . recorded versions of our Guidance Summaries! Below you can find an embedded player for the audio file. If you are having issues with that working, you […]
    Thanks for being interested in our Technology Planning Webinars! The 2022 annual webinar update on technology planning includes a review of the previous years’ movies that are available, as well as alternative tactics that have arisen from recent conferences, forums, and industry experience. Feel free to invite your entire technology committee! Click the Button to […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! In the spirit of October and Halloween we have put together a gallery of our “spooky” Awareness Posters at halloween.infotex.com. Use them to help decorate for the holiday! Check […]
    Microsoft, Cisco and Uber are among the companies hit by this new threat… An article review.  As more organizations adopt multi-factor authentication to help safeguard their systems hackers have adapted, and several major corporations have been among those hit by this new style of attack.  This new technique, called MFA Fatigue or Push Spamming, involves […]
    A Webinar Movie This presentation is intended for those who are planning to participate in an infotex incident response test. Please let us know what questions you have, when we have our Plan Walkthrough and Test Plan Approval meeting!
    What you need to know for compliance coast-to-coast. Back in 2020 we posted an article containing links to data breach laws from each state, and it has proven to be one of our more popular posts.  Because laws surrounding the use (and abuse) of technology are always evolving, we thought it was worth taking another […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! In the spirit of October and Halloween we have put together a gallery of our “spooky” Awareness Posters at halloween.infotex.com. Use them to help decorate for the holiday! Check […]