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First Obamacare Breach Caused by User Error

By Vigilize | Tuesday, October 8, 2013 - Leave a Comment

Security blunder serves as cautionary tale: Awareness training is important!

We are not surprised that the first breach in the Obamacare system was caused not by the technology, but ultimately by a lack of awareness training.

A document filled with the personal information of over 2,400 Minnesota insurance agents was accidentally emailed to Minnesota insurance broker Jim Koester. The email contained names, Social Security numbers, and other personal identification information. It was lucky that the mistake was able to be recalled so quickly, thanks to the cooperation of Koester.

While this incident is by no means the first of its kind, it should serve as a cautionary tale for the importance of awareness training.

Koester commented to the Minnesota Star Tribune on how the incident has left him concerned about the security of personal information. “What if this had fallen into the wrong hands? It’s scary. If this is happening now, how can clients of MNsure be confident their data is safe?”

Original article by Stephanie Condon.
Read the full story here.

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