About Us | Contact Us
View Cart

Mobile Banking Study

By Vigilize | Friday, September 19, 2014 - Leave a Comment

Thematic Review . . .


Though written about U.K. banks, much can be learned from reading this report!
Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . .


ServIcons_ITAudit_01

The Financial Conduct Authority (FCA), a financial regulatory body in the United Kingdom, released a study this month entitled Thematic Review (TR 14/15) on Mobile Banking and Payments.  When I first found this I have to admit my immediate reaction was “darn, it’s the U.K.”  However, due to my intense curiosity about what makes mobile banking work, I decided to read it anyway.

And for that, I’m glad!

If you’re in a hurry, and who isn’t these days, jump to Page 10 of the study.  Some of the findings were surprising to me, and to me that makes this an interesting study!  While I was not surprised by the need for customer education, I was pleasantly surprised by the finding that with mobile banking consumers understand their rights and responsibilities much better.  To me that means that customer education efforts ARE working.

As I am working on a talk about Customer Education in November at the Indiana Bankers Association’s IT Security Conference, I of course print-screen anything I see about the subject.  But the fact that the efforts are working will definitely make it into my talk.

Meanwhile, I learned a bit about thematic analysis!


Original article by Dan Hadaway CRISC CISA CISM. Founder and Managing Partner, infotex

“Dan’s New Leaf” is a “fun blog to inspire thought in the area of IT Governance.”

 


same_strip_012513


 

Latest News
    Today we present a special BONUS awareness poster for YOUR customers (and users).  This update to the April 2022 Awareness Poster takes some cues from the Dan’s New Leaf article: Why Local? Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the […]
    Awareness is 9/11’s of the battle, if we use it! Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . One of my old college buddies hates banks.  He was turned down for a loan a long time ago and just can’t let go.  I actually […]
    PRESS RELEASE – FOR IMMEDIATE RELEASE SERVICE NEWS Dateline: Dayton, IN, June 22, 2022 We are proud to announce that infotex will now be supporting Endpoint Detection and Response (XDR/MDR)! We can manage/monitor solutions you already have or offer one as part of our service while still maintaining a segregated response posture. In recent years […]
    Over 85 percent of surveyed companies report having no  centralized monitoring of networked industrial devices… An article review. If you are involved in IT within your organization, you’re probably aware of the importance of being able to monitor relevant activity from your networked devices, especially if your organization is involved in healthcare, finance, or government.  […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around […]
    We always strive to bring you the best content that we possibly can. Your opinion on any content, presentation, service, or anything else you have received from us is important! Please click the button below to let us know how we are doing!  
    What to Expect in an Annual Information Security Report to the Board Webinar-Movie Information security ranks as a top risk to financial institutions, both in terms of likelihood and overall impact. It is important that boards receive annual comprehensive reporting from management about the information security risks and incidents, and the actions taken to address […]
    The Five Precepts of IT Vendor Management Webinar-Movie We’re going back to basics on Vendor Management. This webinar will give you a training tool to help out that new person that is starting to take on the gargantuan task that is Vendor Management.
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Check out posters.infotex.com for the whole collection! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around […]
    The joint cybersecurity advisory includes the 15 most exploited vulnerabilities reported in 2021… An article review.  While a lot of attention is focused on previously undisclosed or “zero day” attacks, some of the most likely attack vectors are vulnerabilities that have been widely known for weeks or even months.  That’s according to a new joint […]