About Us | Contact Us
View Cart

Chad Smith Promoted to NOC Manager

By Vigilize | Tuesday, July 13, 2010 - Leave a Comment

Chad Smith of Infotex, Inc. has recently been promoted to Network Operations Center (NOC) Manager of the managed services division of the company.  “In this position, Chad will be responsible for increasing consistency and lowering average response time,” said Dan Hadaway, President of Infotex.   “He has been very customer service oriented from the first day he joined our team, so when the opportunity arose it was a no-brainer decision to put Chad at the helm.”

“I’m honored and fired up for this challenge,” says Chad, who graduated from Harrison High School in 2003.   “The team I’m going to be leading consists of some of the best Data Security Analysts in the business, so it is indeed a great honor.”

Infotex is based in Kokomo, Indiana with an office located in Lafayette.   The firm monitors networks for malicious traffic 24x7x365 as part of what it calls its “Managed Security Services role.”   The firm also provides IT Auditing services and Information Security Consulting services, and is an Indiana Bankers Association Preferred Service Provider.

“Keeping the team focused on quality around the clock is easy when you have the quality of people we have,” Chad added.  “But there’s always room for improvement.  I’m hoping to improve on communication between our analysts and our clients.”


Posted by:
same_strip_012513

Posted in Infotex News

Related Articles
Latest News
      Alternatives From 2020 Conferences The 2020 Update Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . Each year as we go to various conferences throughout the Midwest ranging in scope; from small banker conferences that Dan himself moderates, to hacker conferences like Defcon.  We […]
    Another awareness poster for YOUR customers (and users).  Now that we have our own employees aware, maybe it’s time to start posting content for our customers! Download the large versions here: Awareness Poster (Portrait) Awareness Poster (Landscape)   You are welcome to print out and distribute this around your office.  
    The IBA Presents an infotex Workshop: Tech-Shop (A Virtual Workshop for Banks IT Geeks) Live Workshop Time for a workshop for the technical side of the community-bank. Time for a workshop full of command lines and configurations, acronyms we are forbidden to use around management, and even dark-web jokes. Time for a workshop where we […]
    An Analogy… …About Taking Better Notes Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . An interesting set of metaphors arose out of our efforts to improve our time management practices at infotex.  In the spirit of sound strategic planning, we as a team decided […]
    A Webinar-Movie In our current world of uncertainty there is at least one thing that is certain. Business needs to continue, and that means that it is important for managers to be able to meet with their team even if everyone is working remotely at this point. In this Webinar-Movie, Dan will compare virtual meeting […]