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Archive for 'Customer Awareness Kit' Category

The Risk of Convenience
By Vigilize - Last updated: Thursday, August 16, 2018

Consolidating passwords and other account information can save time, but expose you to risk… An article review. Given the amount of account related information that the average person is expected to keep track of–such as account numbers, passwords, PINs and secret questions–it’s no wonder that a convenience like the Fuze Card was such a success […]


Awareness Posters Around The Web
By Vigilize - Last updated: Monday, December 4, 2017

Great Resources For User Awareness An article review. We at infotex take great pride in our awareness materials that we make available at posters.infotex.com. But we also wanted you to know that there are many other free poster sites out there, like this site found by our own “Sender of Signs,” Sofia Tafoya! Keep your […]


40% of Consumers Attacked DAILY or WEEKLY!
By Vigilize - Last updated: Friday, October 31, 2014

The case for customer education . . . The fact is, when two customers walk into your establishment, one is probably being attacked RIGHT NOW! The results of a Microsoft study revealed in this article by Warwick Ashford of Computer Weekly, is very timely, as they come during an ongoing debate about the legal risk exposure versus the […]


IBA Planning Yet Another Great Conference!
By Dan Hadaway - Last updated: Thursday, October 23, 2014

Have you checked out the itinerary? Another great lineup of speakers! Another one of those Dan’s New Leaf Posts, meant to inspire thought about IT Governance . . . . Yesterday my Client said summed it up pretty well: “I can’t afford not to go!” On 11/19 and 11/20/2014 Information Security Officers from organizations all […]


The Anatomy of a CAT Attack
By Dan Hadaway - Last updated: Tuesday, August 27, 2013

In order to understand the power of the three layers of security required by the June 2011 Supplement to the FFIEC’s 2005 Guidance on Authentication in an Internet Banking Environment, it is helpful to understand just how a corporate account takeover (CAT) attack works. Nowadays, criminals can purchase applications that are designed to attack American […]


What customers need to be told
By Dan Hadaway - Last updated: Tuesday, August 27, 2013

According to the Federal Financial Institutions Examination Council’s (FFIEC), a financial institution’s customer awareness and educational efforts should address both retail and commercial account holders and, at a minimum, include the following elements: An explanation of protections provided and not provided to account holders relative to electronic funds transfers under Regulation E, and a related […]


Corporate Account Takeovers: Where Compliance Pays
By Dan Hadaway - Last updated: Monday, August 26, 2013

As the “compliance burden” continues to rise, we may sometimes wonder whether information security regulations are worth the effort.  This is a story of how the FFIEC got it right. A Short History Lesson For many in banking, this story may appear to have started in June of 2011, when the FFIEC released what we […]


Bust Exposes PCI Challenges
By Vigilize - Last updated: Monday, July 9, 2012

Experts say that the international takedown that resulted in 24 arrests for credit card fraud illustrates problems inherent in the Payment Card Industry Data Security Standard (PCI DSS).


List of Controls
By Dan Hadaway - Last updated: Saturday, June 9, 2012

This re-brandable document allows you to meet that requirement while helping your customers! Only $145 individually, or purchase as part of the Customer Awareness Kit for $395!


Commercial Customer Awareness Training Checklist
By Dan Hadaway - Last updated: Saturday, June 9, 2012

This checklist not only serves as an agenda for a one-on-one meeting with your high-risk commercial customers, but it also goes so far as to allow the ISO (or other appropriate individual) to “risk-rank” deficiencies.


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